Terms & conditions for bar owners

1. Service

Match Table is a SaaS platform that lets bars list their venue, select which matches they show, and receive table bookings from customers.

2. Pricing

Pro plan: €49/month. Featured Monthly: €29/month. Featured per-event: €5 one-off. Prices are exclusive of VAT where applicable.

3. Billing

Payments are processed via Stripe. Recurring subscriptions are charged at the start of each billing cycle.

4. Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing cycle. No refunds are issued for partial periods.

5. Customer payments

Match Table does not collect payments or deposits from customers on behalf of bars. Any deposit arrangement between a bar and its customers is the bar's sole responsibility.

6. Listing accuracy

Bar owners are responsible for the accuracy of their listing, including venue details, opening hours, amenities, and which matches they broadcast.

7. Booking requests

Every booking a customer makes is a request. It is not confirmed until you accept it, from the link in the request email or from your dashboard, and the customer is told either way. A request you have not answered one hour before its start time (kickoff, or the customer's arrival time if earlier) is cancelled automatically. You choose how long before kickoff online bookings close (at least two hours) when you set up Pro. By confirming a request you commit to holding that table for the customer at the confirmed time; if you can no longer honour it, contact the customer as early as possible and then cancel it in your dashboard, giving a reason. The reason is emailed to the customer.

8. Listing removal

Match Table may remove or suspend a listing for: materially false information, repeated customer no-shows attributable to the bar, or substantiated complaints about the venue experience. If we do, we will email you the reason, the facts it rests on, and how to ask us to look at it again.

9. Limitation of liability

Match Table's total liability arising out of or in connection with these terms is capped at the fees paid by the bar owner in the 12 months preceding the claim, except that nothing in these terms limits or excludes liability for death or personal injury caused by Match Table's negligence, or for Match Table's fraud. Match Table is not liable for the bar's service, the customer experience, or match broadcast issues.

10. Data

Match Table processes booking data as described in our Privacy Policy.

When a customer books, we pass you their name, email, phone number (if given), party size, booking time and, if they have missed earlier bookings at your bar, how many. From then on you are an independent controller of that data under the GDPR, responsible for your own use of it. You agree to:

• use it only to handle that booking and the customer's visit, and never for marketing unless the customer separately agrees;
• keep it secure, and limit access to the staff who need it;
• not share it with anyone else, except where the law requires;
• delete any copies you keep outside Match Table (for example in Slack, email or printouts) when you no longer need them for the booking;
• tell us without undue delay at info@match-table.com if you learn of a breach affecting it, or if a customer asks you to exercise their data rights over a booking made through Match Table.

11. Governing law

These terms are governed by the laws of Ireland. EU consumer protection rights are preserved where applicable.